I have lost the packaging of the product and want to return it. What can I do?

The products must be returned in their original packaging.

All returns must be sent with all the documentation and accessories it included, such as labels, instruction booklet, CD, etc.

Please do not use adhesive tape or stickers on the original packaging, and wrap the purchase with external packaging similar to what you received.

For example: In the case of shoes, they must be sent within the original brand box, including all labels, accessories, and documents. This original box should be protected with external packaging similar to what you received to prevent damage during transportation.