The item I purchased has a defect after little use or is not functioning properly. What do I need to do?

Don't forget to provide the order reference., and we will email you the steps to follow to file the warranty claim, as it varies depending on the brand.

About us

At viladomat.com, you'll find a great selection of sports equipment. Your shop for mountain, skiing, snowboarding, skimo, football, running, trail running, fitness, and sports fashion as well as many more sports, so you can be on trend in both style and technical performance.

This website uses its own and third-party cookies to improve our services and show you advertising related to your preferences by analyzing your browsing habits. You can accept or reject all cookies by clicking the "ACCEPT ALL" or "REJECT ALL" button, respectively, as well as customize the selection of cookies according to your preferences by clicking the "CUSTOMIZE COOKIES" button. For more information, you can visit our Cookies Policy.

Cookies Policy Customize cookies

Functional cookies

Yes

Description and cookies

Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.


PHP_SESSID	viladomat.com	The PHPSESSID cookie is native to PHP and allows websites to store serialised status data. On the website it is used to establish a user session and to pass state data through a temporary cookie, which is commonly known as a session cookie. These Cookies will only remain on your computer until you close your browser.	Session
PrestaShop-#	viladomat.com	This is a cookie used by Prestashop to store information and keep the user's session open. It stores information such as currency, language, customer ID, among other data necessary for the proper functioning of the shop.	480 hours
type_shipping_vil	viladomat.com	Control Address Click & Collect

Advertising Cookies

Yes

Description

These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.

Analytics cookies

Yes

Description

Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.

Performance cookies

Yes

Description

These are used to improve the browsing experience and optimize the operation of the shop.

Other cookies

Yes

Description

These are cookies without a clear purpose or those that we are still in the process of classifying.

The item I purchased has a defect after little use or is not functioning properly. What do I need to do?

We help you

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